Careers

Mid-Plains Rural Telephone Cooperative, Inc. provides competitive pay and excellent benefits for our employees so they can support their families. We are a member-owned cooperative where we value our employees as a person and not just a number. A great work environment where we support our employees to succeed. Mid-Plains is an equal opportunity provider and employer.

Trencher accountant support


Mid-Plains Communications is looking for a Network IT Support Technician. This role will assist in tasks assigned to help central office personnel, network technicians, and other employee related issues. Background in Telecom or Telephony experience a plus.

Please download application and fill out. Applications can be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. , dropped off at 411 N Hale  Tulia, TX 79088, or mailed to PO Box 300  Tulia, TX 79088

Job Application Click Here  

Word Document Click Here 

Essential Job Duties and Responsibilities for Support Technician include:

-Install and maintain central office switching and transmission equipment, power equipment, batteries, and network equipment.

-Installation and testing of Ethernet circuits, and other telecommunications equipment commonly used within the telecommunications industry.

-Ensure all network systems are working at prescribed levels. Troubleshoot and solve network problems.

- Install and maintain services on the distribution network from the Central Office switch to the demarcation point.

- Assist vendors and/or customers with service interruption, trouble-shooting level 1 & 2 issues and coordinating with Level 3 support.

- Perform basic VOIP and Key System, basic wireless infrastructure, and Cloud Services installations, troubleshooting, and upgrades.

- Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).

 

Experienced Desired: 

At least 2-5 Years experience in telephone or telecommunications environment and in a customer service environment. 2 or more years experience in network installation and equipment. 

Must have strong PC Skills--preferably in the areas of internet browsers, Microsoft Word, Outlook, and Excel.

Must have knowledge of network fundamentals, (hardware, operating systems, routing protocols, IP addressing, circuit types, etc)

Must be able to configure and install routers, switches, remote access servers, network and network management software.

 

 

Get in touch

  • PO Box 300 - 411 N Hale
  • Tulia, TX 79088
  • Phone: (806) 668-4420
  • 24/7 Emergency Service 1-888-817-2052
  • Fax: (806) 668-4444

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